Last Updated: August 7, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Vidata governing your access to and use of the Vidata website, applications, software, and related services. By creating an account, connecting a data source, or using Vidata, you agree to these Terms. If you do not agree with these Terms, you should not use the Service.
Welcome to Vidata. These Terms govern your access to and use of the Vidata platform, including our website, software applications, dashboards, Artificial Intelligence features, integrations, APIs (if available), and any related services (collectively, the "Service").
Throughout these Terms, the words "Vidata", "we", "our", and "us" refer to the operator of the Vidata Service.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using Vidata on behalf of a company or other legal entity, you represent that you have authority to bind that organization to these Terms.
To use Vidata, you must:
You may not use Vidata if doing so would violate any applicable law, regulation, contractual obligation, or court order.
Vidata reserves the right to refuse or suspend access where we reasonably believe these requirements are not satisfied.
To access certain features of the Service, you must create a Vidata account. You agree to provide accurate, current, and complete information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Vidata is not responsible for losses resulting from your failure to protect your account credentials.
The individual or organization that creates a Vidata account is responsible for ensuring that all users accessing the account have appropriate authorization. Where an account is created on behalf of a business, that business is considered the owner of the account unless otherwise agreed in writing.
Vidata may suspend or restrict access to an account if we reasonably believe that:
You remain responsible for all activity that occurs under your account until you notify Vidata that your account has been compromised.
Vidata is offered as a subscription-based Software-as-a-Service (SaaS) platform. Access to certain features may require the purchase of a paid subscription.
Subscription plans, pricing, included features, and usage limits are described on the Vidata website or within the application and may change from time to time.
Vidata may offer free trials, preview features, or beta functionality. These offerings are provided to help customers evaluate the Service and to assist Vidata in improving the platform.
Beta features may contain defects, operate differently from production features, or be modified or discontinued at any time without notice.
Unless otherwise stated, beta features are provided on an "as available" basis and are not subject to any service level commitments.
Unless cancelled before the end of the applicable subscription period, paid subscriptions automatically renew for successive billing periods.
You may cancel your subscription at any time through your account settings or by contacting Vidata support. Cancellation prevents future renewals but does not automatically entitle you to a refund for the current billing period unless required by applicable law.
Customers agree to pay all applicable subscription fees, taxes and other charges associated with their selected subscription plan.
Payments are processed through authorized third-party payment providers. Vidata does not store complete payment card information.
Vidata may modify subscription pricing from time to time. If pricing changes affect an existing subscription, reasonable advance notice will be provided before the new pricing becomes effective.
Vidata integrates with third-party products and services in order to provide enhanced business analytics and reporting capabilities.
Examples include accounting platforms, spreadsheet applications, Artificial Intelligence providers and other supported business systems.
Vidata allows customers to connect QuickBooks Online using Intuit's secure OAuth authorization process.
By connecting QuickBooks Online, you authorize Vidata to access the information necessary to provide the Services you have requested.
Vidata is an independent software application. Vidata is not owned, operated, endorsed or sponsored by Intuit Inc. QuickBooks® is a registered trademark of Intuit Inc.
Vidata does not receive or store your QuickBooks username or password. Authentication is handled directly by Intuit through OAuth.
You may revoke Vidata's access to your QuickBooks account at any time by disconnecting the integration within Vidata or through your Intuit account.
Your use of third-party services remains subject to the terms, conditions and privacy policies of those third-party providers. Vidata is not responsible for the availability, accuracy, security or performance of third-party products or services.
Changes made by third-party providers, including API modifications, feature removals or service interruptions, may affect certain Vidata features.
Customer Data remains the exclusive property of the customer. Nothing in these Terms transfers ownership of Customer Data to Vidata.
By using the Service, you grant Vidata a limited, non-exclusive, revocable right to access, process, store and analyze Customer Data solely for the purpose of providing the Services requested by you.
Vidata does not claim ownership of your accounting information, financial records, spreadsheets, reports or other business information. Our role is to securely process your data to provide analytics, dashboards and AI-powered insights.
You represent and warrant that:
Vidata relies on information supplied by customers and connected third-party services. Customers are responsible for ensuring that their accounting records, uploaded files and other business information are accurate and complete.
Vidata is intended to help businesses analyze and better understand their information. You agree to use the Service responsibly and in accordance with these Terms.
To maintain a reliable service for all customers, Vidata reserves the right to investigate unusually excessive or abusive use of the Service. Where necessary, we may temporarily limit or suspend activity that materially affects the stability, security or availability of the platform.
Vidata will make reasonable efforts to notify customers before taking such action whenever practicable.
Vidata uses Artificial Intelligence ("AI") to help customers analyze business information, identify trends, summarize financial data, and answer questions using natural language.
AI features are designed to assist users in understanding their business data. They are intended to support—not replace—human judgment and professional advice.
Responses generated by Vidata's AI are based on the information available at the time a request is processed. While we strive to provide accurate and useful information, AI-generated responses may occasionally contain inaccuracies, omissions, incomplete interpretations, or outdated information.
Customers are responsible for reviewing AI-generated responses before making financial, operational, accounting, legal, or tax-related decisions.
Vidata does not provide accounting, tax, legal, investment, audit, or financial advisory services. Nothing generated by the Service should be interpreted as professional advice. Customers should consult qualified professionals before making important business decisions.
You acknowledge and agree that:
Vidata may introduce additional AI capabilities over time, including new analysis features, workflow automation, forecasting, or integrations. Such features remain subject to these Terms unless otherwise stated.
The Vidata platform, including its software, user interface, visual designs, workflows, documentation, logos, trademarks, graphics, algorithms, source code, and other proprietary materials are owned by Vidata or its licensors and are protected by applicable intellectual property laws.
Except for Customer Data, all rights, title, and interest in the Service remain the exclusive property of Vidata. Nothing contained in these Terms transfers ownership of the Service or its intellectual property to customers.
Subject to these Terms and your payment of applicable subscription fees, Vidata grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes.
Except where expressly permitted by applicable law, you may not:
Vidata recognizes that Customer Data may contain confidential business information. We treat Customer Data as confidential and use reasonable safeguards to protect it against unauthorized access and disclosure.
Both parties agree to protect confidential information received from the other party and to use such information only for purposes related to these Terms and the provision of the Services.
Confidential information does not include information that:
Vidata strives to provide a reliable and continuously improving service. However, no online service can guarantee uninterrupted availability.
The Service may occasionally be unavailable due to:
Vidata continuously enhances the platform. We may add, modify, replace, or discontinue features at any time to improve security, usability, reliability, or functionality.
Whenever reasonably practicable, we will seek to minimize disruption to customers when introducing significant changes.
While Vidata maintains backup and recovery procedures designed to improve service resilience, customers are responsible for maintaining copies of their own important business records.
Vidata should not be considered the sole repository for Customer Data.
You may terminate your Vidata account at any time by following the account closure process within the Service or by contacting Vidata support.
Termination of your account does not relieve you of any outstanding payment obligations incurred prior to termination.
Vidata may suspend or terminate access to the Service if we reasonably believe that:
Where practical, Vidata will make reasonable efforts to notify customers before suspending or terminating access. Immediate suspension may occur where necessary to protect the Service, customers, or third parties.
Upon termination:
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIDATA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
While Vidata works continuously to improve the accuracy, reliability, and availability of the Service, we do not guarantee that:
Customers remain responsible for reviewing their accounting records, financial reports, tax filings, regulatory obligations, and business decisions.
To the maximum extent permitted by applicable law, Vidata shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of, or inability to use, the Service.
This includes, without limitation:
To the maximum extent permitted by law, Vidata's total aggregate liability for any claim arising from or relating to the Service shall not exceed the total subscription fees paid by the customer to Vidata during the twelve (12) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the above limitations shall apply only to the extent permitted by applicable law.
These Terms shall be governed by and construed in accordance with the laws applicable to the legal entity operating the Vidata Service, without regard to conflict of law principles.
The parties agree to make reasonable efforts to resolve disputes through good-faith discussions before pursuing formal legal proceedings.
Nothing in these Terms prevents either party from seeking urgent equitable or injunctive relief where necessary to protect intellectual property, confidential information, or other legal rights.
Vidata may update these Terms from time to time to reflect changes in our services, legal requirements, pricing models, technology, or business operations.
When material changes are made, the Last Updated date at the beginning of these Terms will be revised. Where appropriate, Vidata may also notify customers through email, application notifications, or other reasonable communication methods.
Continued use of the Service after revised Terms become effective constitutes acceptance of the updated Terms.
If you have questions regarding these Terms of Service, please contact us.
| Company | Vidata |
|---|---|
| hello@vidata.ai | |
| Website | https://vidata.ai |
| Legal Inquiries | Please email us with the subject line "Terms of Service". |
Thank you for choosing Vidata. Our goal is to build software that helps businesses better understand their data while earning your trust through transparency, responsible AI, and strong security practices. We appreciate the opportunity to support your business.